TUL has always upheld the commitment to 「To Make Life More Valuable」 by advancing China』s healthcare and pharmaceutical industry and providing society with more high-quality and efficient medical products. We fully recognize the importance of your privacy while providing our services. Therefore, we hereby declare that we shall strictly comply with national laws, regulations, and policies regarding personal information security, data security, and privacy. We implement rigorous technical and procedural protections for personal information that you provide on our platforms during our operations.
  This Privacy Statement outlines our privacy policies and the choices you have regarding the personal information you provide when accessing our websites, applications, and official accounts. This Statement applies to all subsidiaries of TUL and their websites, applications, and official accounts, but not to any third-party websites or applications accessed through external links. We recommend that you carefully review the privacy policies of any third parties before authorizing them to collect your personal information.

I. Scope of Information Collection
  Social Media Data. If you choose to follow our WeChat official account, the system will automatically collect your WeChat-registered personal data, including but not limited to: WeChat ID, profile picture, nickname, and region. This enables you to access basic services on our WeChat official account, such as health tips, product updates, corporate culture, and community exchange features. We also periodically push articles through the official account, though you can opt out of receiving such notifications or unfollow the account.
  Contact Details. If you are interested in our products or services, we may require your name and contact details including telephone number and email so that we can offer you more in-depth information about our products or services at your convenience. You will be informed in advance before providing such information, and providing it is optional.
  Personal Health Information. If you use our products, services, or participate in any of our online promotional activities for products or services, we may request personal information closely related to you for after-sales service purposes. This could include gender, age, medication history, allergic reactions, and blood glucose monitoring data. Such information helps us provide timely and appropriate suggestions, hereby improving our products and services.

II. Methods of Information Collection
  We collect personal information provided by you or your representative through legal channels. Information collected online includes personal registration details when you follow our WeChat official account, and information voluntarily submitted via our official websites or applications. We may also obtain your information from affiliated companies and partners. Offline collection of information shall only be conducted by authorized employees of our company during working hours and at designated locations, strictly following specified procedures. Please carefully read the instructions before providing the aforementioned personal information and voluntarily decide whether to provide it. Do not provide your personal data to unverified third parties. Should you have any concerns or questions regarding the personnel or methods involved in the information collection process, you are welcome to contact our company for inquiries at any time.
  We commit to collecting only the information items disclosed or listed to you. You may choose whether to provide such information based on your personal needs. By signing/authorizing the signature or submitting personal information to proceed with relevant browsing, following, or service access operations, you shall be deemed to have consented to provide such information.

III. Use of Information
  Customer Experience. By using the contact information you provide, we can better interact and communicate with you, sending you timely product and service updates. This allows you to stay informed about such information and valuable health and wellness information at your convenience. We also offer you product-related advisory services. However, for specific medication guidance, please consult your specialist physician. Additionally, we may occasionally conduct customer surveys and issue event notifications. Your participation will bring you a value-for-money user experience.
  Product and Service Enhancement. We collect your blood glucose data and medication information to monitor your health status and identify potential issues in our products or services, enabling us to make further improvements.
  Research and Innovation. Your information serves as important data that we will analyze to guide the development of new products or features.

IV. Scope of Information Disclosure
  Please carefully review our Privacy Statement. By accepting the Statement, you expressly authorize us to collect your personal information. Your information will not be disclosed to third parties. However, we may share data with our subsidiaries and affiliates to better conduct product quality monitoring, after-sales, and research activities. If there is a need to provide the above information when collaborating with third parties, we will de-identify your name, address, phone number, and other directly identifiable information. We will seek your prior consent via email, WeChat, or phone if such identity disclosure is necessary.
  In certain cases, due to strategic or business reasons, TUL may sell, purchase, merge, or otherwise reorganize its business. We may disclose or transfer your personal data to potential or actual buyers but only for the purpose of protecting your personal information.

V. Inquiry, Correction, Deletion of Information
  We fully recognize that certain data items fall under the category of sensitive personal information. Therefore, we implement enhanced security measures for such data. In addition to complying with applicable national laws, we enforce our own personal information protection policies and employ advanced data storage and encryption technologies to prevent any unauthorized disclosure. You retain full autonomy over your information. You may access, edit, or request deletion of your data at any time. Once deleted, all data will be permanently erased from our servers. If you require guidance on how to query, correct, or delete the personal information we have collected, please contact us promptly. We guarantee the fulfillment of your legal rights.

VI. Disclaimer
  We shall not be held liable for the occurrence of the following situations:
  Disclosure of personal information as required by relevant legal provisions, judicial authorities or government mandates;
  Personal information leaks resulting from your improper management of account passwords or misuse of your account;
  Information leaks due to network failures or abnormality caused by hacker attacks, computer viruses, etc., provided we have taken all reasonable and feasible protective measures;
  Information leaks resulting from force majeure provided we have taken all reasonable and feasible protective measures;
  Information leaks caused by third parties who obtain and use your information through illegal means, or legally obtain it but use it unlawfully afterward, provided we have taken all reasonable and feasible protective measures;
  Other circumstances that comply with the usage methods and exemptions specified in our service terms.


VII. Publication and Update of Privacy Statement
  This Privacy Statement takes effect upon its publication on the official website of TUL. We will update the content and timing of the Privacy Statement in accordance with changes in national laws and policies. In the event of significant changes, we will also notify you via email and other electronic communication methods. If you continue to choose our services, we will assume that you accept the updated Privacy Statement. You can also check our current Privacy Statement and privacy policies at any time on our website and official account.

VIII. Contact Us
  If you have any questions or comments about our Privacy Statement or privacy policies, please call our company at 0760-87133912, or email us at fawu@tul.com.cn. We will respond to you as soon as possible.